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Uploads and creative content

What happens to files before, during and after an AI operation.

Updated 19 September 2026

Author and contact

Illia Fediushyn · support@viztoolsai.com

Services and purchase access · Contact

Before upload

Check that you have permission from the rights holder and, where relevant, the client or people shown. Remove unnecessary personal data, secrets, access codes and location metadata before uploading. Keep your original files separately. Do not rely on the service to identify or remove all sensitive metadata for you.

Local editing and cloud copies

Some editor drafts and imported media can remain in your browser’s local storage or IndexedDB. Cloud upload creates a separate server-side copy associated with your account. A local import and a cloud upload are not the same action. Clearing browser storage can remove local-only work; deleting a cloud asset need not remove a copy already embedded in a local project.

An AI operation

When you submit a task, the server validates the input and selected settings and may prepare resized or transformed inputs. Relevant files and prompts are then passed to the configured provider to produce the result. A provider may need temporary access to a file to complete the task. Treat any working or signed asset URL as confidential and do not forward it.

Formats, limits and failed tasks

Allowed formats and size limits vary between image, video and audio tools and are enforced by the relevant endpoint. Renaming a file does not make its contents a supported format. A rejected upload or failed provider task can require selecting a smaller or supported file. Do not repeatedly submit the same paid task while its state is pending; check the existing task first.

Rights, deletion and publication

You keep rights you already hold in inputs and authorize the processing needed for the functions you request. Generated output may not be unique and may need a rights review. Uploading content does not grant permission for an unrelated promotional case study. You can remove supported library items and request wider account-data deletion from support; local copies, backups and provider retention must be considered separately.

Contact

VizToolsAI support · privacy requests